Pet Poison Control

Important Numbers

Pet Poison Hotline: 855-764-7661 ($89 fee)
ASPCA poison control: 888-426-4435 ($110)

Think Your Pet Got Into Something? Here’s What To Do

If your pet may have eaten something they shouldn’t have—don’t wait for symptoms to show up. Some toxins take hours (or even days) to cause visible signs, and by then things can be more serious.

When in doubt, it’s always better to act early.

When Should You Call Animal Poison Control?

We recommend calling right away if your pet has gotten into:

• Human medications (even small amounts)
• Chocolate, xylitol (sugar-free gum/candy), grapes, raisins, or alcohol
• Household cleaners, chemicals, or plants
• Anything unknown or “not normal” for them

Even if your pet seems okay, a quick call can help determine if you’re truly in the clear—or if action is needed now.

Why We Recommend Calling First

Animal Poison Control isn’t just a hotline—it’s a team of veterinary toxicology experts who deal with these situations all day, every day.

When you call, they:

• Evaluate the exact risk based on what your pet got into
• Calculate safe vs. dangerous amounts for your specific pet
• Give real-time, step-by-step recommendations

This helps our team hit the ground running when you arrive. No guesswork—just focused, efficient care.

About the Fee (We Know—It’s Not Fun)

We completely understand that adding a fee in a stressful moment isn’t ideal. Here’s the “why” behind it:

That fee gives you:

• Direct access to board-certified veterinary toxicologists
• A personalized treatment plan (not generic advice)
• Ongoing support for your pet’s case while they’re being treated

In many cases, this actually saves time, prevents unnecessary treatments, and can lower overall costs by making sure we’re doing exactly what your pet needs—nothing more, nothing less.

One Important Step: Save Your Case Number

After your call, you’ll be given a case number.

Please write it down or keep it on your phone and bring it with you.

This allows us to:

• Instantly access your pet’s case
• Follow Poison Control’s exact recommendations
• Avoid delays (and repeat fees)

We’ve Got You

If you’re unsure what to do, you can always call us first—we’re happy to walk you through next steps.

When it comes to potential toxins, quick action = better outcomes. And we’re here to support you every step of the way.